Last updated: 21 January 2026
Tradyon is an AI-driven Software-as-a-Service (SaaS) platform providing global commodities trading workflows, market analytics, and deal origination tools. The platform operates through Tradyon Limited, collectively referred to as "Tradyon," "we," "us," "our," or the "Company."
The Tradyon Platform (the "Service" or "Platform") includes web and mobile applications providing:
These Terms of Use ("Terms") constitute a binding legal agreement between you ("User," "Customer," "you," or "your") and Tradyon. By accessing, registering for, or using the Platform in any manner (including through web browsers or mobile applications), you expressly accept and agree to be bound by these Terms. If you do not agree to all provisions herein, you must immediately cease using the Platform and discontinue all access.
Tradyon reserves the right to modify these Terms at any time. Material modifications will be communicated via email to the address associated with your account or through prominent notice on the Platform at least 30 days prior to becoming effective. Continued use of the Platform following such notice constitutes acceptance of modified Terms. If you object to any modification, your sole remedy is to discontinue use of the Service.
These Terms apply to all uses of the Tradyon Platform regardless of device, access method, or user type (individual traders, enterprise customers, API consumers, etc.). Additional terms may apply to specific services or premium features, which shall be read in conjunction with these Terms.
You represent and warrant that:
Tradyon reserves the right to verify your identity and legal status. Any account created by ineligible individuals will be terminated immediately, and any fees paid will not be refunded.
To access the Platform features, you must register by providing:
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You must immediately notify Tradyon of any unauthorized access or security breach.
For enterprise customers, an authorized administrator may add additional users ("Enterprise Users") to a single account. The account administrator is responsible for:
Tradyon may immediately suspend or terminate your account if:
You may request account termination by contacting us with written confirmation, or you can request termination of your account through your user dashboard on the Platform. Upon termination, your access to the Platform will be revoked, and we will process any data deletion requests in accordance with Section 8 (Data Retention and User Rights).
Subject to your full compliance with these Terms and applicable laws, Tradyon grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your internal business purposes related to commodities trading, import-export workflows, and market analysis.
You shall comply with all applicable laws, regulations, and industry standards in your jurisdiction and the jurisdictions where your counterparties operate, including:
Tradyon is not responsible for your non-compliance with applicable laws. You bear sole responsibility for legal due diligence on all trading counterparties and transactions.
The Platform, including all content, software, algorithms, databases, trade secrets, know-how, AI models, analytics methodologies, user interface design, and documentation (collectively "Tradyon IP") are owned exclusively by Tradyon or its licensors. Tradyon IP is protected by copyright, trademark, patent, and trade secret laws in the UAE, India, and other jurisdictions in which it operates. Your license to use the Platform does not grant you any ownership or intellectual property rights in Tradyon IP.
The Platform incorporates third-party data and services, including:
These third-party components are governed by respective license agreements. You acknowledge that use of such data is subject to both (i) the underlying provider's terms and (ii) these Terms.
You retain ownership of any content you upload, create, or input into the Platform ("User Content"), such as queries, saved searches, alert configurations, notes, and communications. However, you grant Tradyon a worldwide, royalty-free, non-exclusive license to:
You may not upload User Content that infringes third-party intellectual property rights or violates applicable laws.
You may not:
Tradyon offers the Service on a subscription basis. Fees depend on:
Pricing is available on the Platform page relating to pricing of its respective subscription tier, and is subject to change with 30 days' notice for existing customers. Subscribers who have taken the monthly and/or annual plan shall be subject to this price increase post completion of subscription period, and the revised pricing shall be applicable from the next billing cycle.
The Platform will process payments in the currency selected during checkout. For UAE-based accounts, default currency is AED.
Suspension due to non-payment does not relieve you of your obligation to pay accrued fees.
Subscriptions are generally non-refundable. However:
Tradyon may increase subscription fees with thirty (30) days' written notice to the email address associated with your account or by displaying the said revision on the Platform in accordance with clause 5.1 above. Continued use following the notice constitutes acceptance of increased fees. If you do not accept the increase, you may terminate your subscription without penalty (but without refund of prepaid amounts).
Tradyon warrants that the Platform will:
These warranties are conditioned on your (a) using the Platform in accordance with these Terms and documentation, (b) using compatible devices and browsers, and (c) maintaining appropriate internet connectivity.
EXCEPT AS EXPRESSLY PROVIDED IN SECTION 6.1, THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
The Tradyon AI Services, including TradeGenie, market opportunity detection, price prediction, and AI-assisted analytics, are experimental and probabilistic tools:
Third-party data (including commodity prices, trade statistics, export-import flows, customs data, etc.) is:
You are responsible for independent verification of all third-party data before relying on it for trading decisions.
The Platform is a data analytics and workflow tool. Tradyon does not provide legal, tax, financial, regulatory, or professional advice. You should consult qualified professionals (lawyers, accountants, financial advisors, customs brokers) for advice on:
Your use of the Platform does not create an advisory or fiduciary relationship with Tradyon.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRADYON'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE PLATFORM (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL THEORY) SHALL NOT EXCEED THE TOTAL FEES YOU PAID TO TRADYON IN THE 12 MONTHS IMMEDIATELY PRECEDING THE CLAIM.
This cap applies to each and every claim, regardless of whether Tradyon has been advised of the possibility of such damages.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TRADYON BE LIABLE FOR:
This exclusion applies even if Tradyon has been advised of the possibility of such damages or if such damages are foreseeable.
Tradyon's liability for unauthorized access to or disclosure of your personal data is capped as in Section 7.1, subject to local law maxima. In jurisdictions (such as the EU under GDPR) where damage caps are prohibited or limited, the maximum liability shall be the highest amount permitted under applicable law.
Sections 7.1 and 7.2 do not apply to:
Tradyon retains your data according to the following schedules:
| Data Category | Retention Period | Purpose |
|---|---|---|
| User Account and Profile Data | Duration of active account + 36 months post-deactivation | Account administration, legal compliance |
| Platform Usage Logs and Sessions | 90 days | Security, performance monitoring, abuse detection |
| User Queries and Search History | 3 months (unless explicitly saved) | Session continuity, UX improvement, model training (anonymized) |
| Support and Communication Records | 36 months | Customer support, dispute resolution, compliance |
| Third-Party Trade and Market Data | Indefinite | Benchmarking, historical analysis, aggregated insights |
| Payment and Billing Records | 3 years | Financial compliance, tax, regulatory |
Except as noted above, all personal data is deleted or anonymized upon request or at the end of the retention period.
Depending on your jurisdiction, you may have the following rights:
To exercise any of the above rights, submit a written request to sravanth@tradyon.ai with:
We will respond within:
Upon account termination, we will:
You may request deletion by contacting sravanth@tradyon.ai.
You agree to indemnify, defend, and hold harmless Tradyon, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
Tradyon will provide you with prompt notice of any such claim, reasonable cooperation in defense, and the right to control the defense, provided that any settlement does not admit liability or responsibility on Tradyon's behalf without our prior written consent.
Tradyon agrees to indemnify you against third-party claims that the Platform, as provided by Tradyon and used in accordance with these Terms, infringes a copyright or trademark. This indemnity does not apply to infringement claims arising from:
If the Platform becomes subject to an infringement claim, Tradyon may, at its option and expense: (a) obtain the right for you to continue use, (b) modify the Platform to make it non-infringing, or (c) if neither is commercially reasonable, suspend the infringing feature (no refund).
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates (specifically the Emirate of Abu Dhabi), without regard to conflict of law principles. This choice is made because Tradyon's principal place of business and Platform operations are located in the UAE. For data protection matters, the applicable laws are dependent on your jurisdiction of use. For instance:
Before initiating arbitration or litigation, both parties agree to attempt to resolve disputes through good-faith negotiation. Either party may initiate negotiations by sending written notice describing the dispute to sravanth@tradyon.ai or the contact information provided by Tradyon. The parties will meet (in person or virtually) within 30 days to attempt resolution.
If negotiation fails within thirty (30) days, any dispute arising from or relating to these Terms or the Platform shall be resolved by binding arbitration, not by lawsuit or court proceedings, except for:
YOU AGREE THAT ARBITRATION SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS. YOU WAIVE THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION AGAINST TRADYON. The arbitrator cannot consolidate claims or preside over any class action.
Notwithstanding the arbitration clause, either party may seek injunctive or equitable relief (including restraining orders and preliminary injunctions) in any court of competent jurisdiction to prevent irreparable harm, breach of intellectual property rights, or breach of confidentiality, particularly where unauthorized access or data scraping is occurring.
Nothing in these Terms prevents you from reporting concerns to, or cooperating with, regulatory authorities in your jurisdiction. However, you acknowledge that such reporting may be subject to regulatory confidentiality obligations.
Tradyon may immediately suspend your account without liability if:
Suspension is temporary and does not preclude further investigation or permanent termination.
Tradyon may terminate your account permanently if:
Termination will result in immediate loss of access, forfeiture of any prepaid fees, and deletion of account data per these Terms.
You may terminate your subscription at any time by providing 30 days' written notice to sravanth@tradyon.ai. No refund of prepaid fees will be provided, but no further charges will accrue. We may retain backup copies of your data for thirty (30) days. Tradyon may terminate for convenience with seven (7) days' written notice to the email on file. You will receive a pro-rata refund of any prepaid fees for the remainder of the subscription term.
Upon termination:
"Confidential Information" means information disclosed by either party that is marked as confidential or would reasonably be understood to be confidential, including trade secrets, business plans, technical data, and user information.
Each party will:
The obligation does not apply to information that:
Tradyon may modify, suspend, or discontinue any feature or the entire Platform with notice to you. If changes materially reduce functionality, we will provide 30 days' notice and allow cancellation without penalty. Changes including bug fixes, security patches, and feature additions do not require notice. Emergency security measures may be implemented immediately.
You acknowledge that the Platform may be subject to U.S. export control laws. You agree not to:
You are responsible for compliance with export controls in your jurisdiction.
These Terms, together with the Privacy Policy, any executed master agreement (if any), and incorporated documents, constitute the entire agreement between you and Tradyon regarding the Platform and supersede all prior negotiations, understandings, and agreements, whether written or oral.
If any provision is found invalid or unenforceable, that provision will be reformed to the minimum extent necessary to make it valid, or if not possible, severed. The remaining provisions will continue in full force and effect.
No waiver of any provision is effective unless in writing and signed by an authorized representative of Tradyon. Waiver of one breach does not waive subsequent breaches.
You may not assign these Terms without Tradyon's written consent. Tradyon may assign to affiliates or in connection with a merger, acquisition, or asset sale, with notice to you.
Notices must be sent to:
Notices are effective upon receipt.
Headings are for convenience and do not affect interpretation. "Including" means "including without limitation." References to "days" mean calendar days unless otherwise specified.
Sections that by their nature should survive termination (including Sections 4, 7, 9, 10, 12, and 15) survive termination or expiration of these Terms.
These Terms of Use constitute a comprehensive legal framework for Tradyon's operations across multiple jurisdictions. Regular review and updates are required to maintain compliance as regulations evolve.
For questions or notices: support@tradyon.ai | privacy@tradyon.ai
By using Tradyon, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.